We employ the following measures to ensure that we deliver a consistently high performance in an efficient and continuously improving way to meet our customer's needs.
- Ensuring all employees and stakeholders are aware of our approach to quality and continuous improvement.
- Developing integrated systems and processes that facilitate the achievement of our objectives while also understanding the value we create.
- Putting in place metrics that allow us to understand and track how we are progressing.
- Implementing a suite of tools and techniques that empower the business to capture failures or errors, analyze them and learn from them.
- Continually reviewing our approach to reducing potential waste in our processes, materials, and resources.
- Providing an assurance regime that ensures we meet customers and stakeholder needs.